Advatek Support Services
Advatek will help your organisation reduce costs while improving service levels. We can integrate into any size or type of organisation and provide best-in-class IT support services. We strive to be a seamless extension of your IT department, creating the most effective IT solutions for your business.
Try us out for free
Grab the opportunity of getting help free of charge. Send us an outstanding ticket to our support desk and let us prove our skills to you all for free.
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Let Advatek Support your IT Systems
With support for both virtualized and non-virtualized environments, we provide full lifecycle management of servers, storage, security, networking, desktop support, PC hardware support, and all related technologies into one strategic partnership with global reach - all at very competitive prices.
Advatek as your Managed Support Provider
We pride ourselves on building strong relationships across your organisation, becoming a trusted virtual extension of your internal IT team. All our support customers have access to our technical experts not just for fault resolution, but also as a resource for advice and recommendations.
We use best-in-class IT management toolsets to proactively monitor and alert if an issue occurs so you can be assured that at all times the IT infrastructure that we support is running optimally.
Advatek’s support levels
Our services are adaptable to businesses of all sizes and needs, and we can scale up with you.
Service Desk Access |
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Management of Manufacturer TAC |
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Incident Management |
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Questions & Queries |
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Remote System Access |
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Enhanced Support & Monitoring Included |
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Configuration Management |
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Firmware and Patching |
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Change Management / Change Advisory Board |
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Problem Management |
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Capacity Management |
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Asset Management |
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Service Management (quarterly) |
Get started with Advatek Support Services
Advatek deliver business and technology outcomes with a commitment to service that is second to none.
All Advatek Managed Services include the following:
Unified cloud management.
All Advatek services, including public and private clouds, data protection, and disaster recovery, are managed, controlled, and visible through the Secure Cloud Console.Network support services.
Network Support services and multi-cloud connectivity allow you the freedom to keep your existing network policies and investments in place while ensuring that your workloads can interact.Seamless onboarding and deployment.
Advatek takes a comprehensive approach to migrating data by including a dedicated project manager and cloud services engineers to ensure that data is migrated safely and securely.Premium customer support.
Our support team is available via phone, email, and the ticketing system. That begins with our hassle-free onboarding process through to your ongoing operations.
Cert No. 22522
Unit 11 Wilkinson Business Park, Wrexham Industrial Estate,
Wrexham, LL13 9AE
Services.
Solutions
Company.
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Company Number: 09182069 – Registered in England & Wales
